Frequently Asked Questions

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Browse our frequently asked questions to learn more about Mihan Noor's products, services, supplier cooperation opportunities, and customer support.

How can I contact the sales or support team for domestic or international sales?

You can contact our domestic and international sales departments through the phone numbers, messaging numbers, email address, or online chat listed on the Contact Us page.

What types of products does Mihan Noor offer?

Mihan Noor offers various wire and steel products, including galvanized wire, annealed wire, ribbed wire, iron wire, linear barbed wire, concertina barbed wire, razor wire, chain link fence, gabion mesh, and welded wire mesh.

Can you provide customized products with specific dimensions, coating thickness, or packaging?

Yes. At Mihan Noor Wire Industries, coating thickness, size, packaging type, and mesh opening dimensions can be customized based on customer requirements.

Are technical product specifications, such as chemical analysis and mechanical properties, available according to international standards?

Yes. Our laboratory is equipped with a spectrometer for chemical analysis, advanced microscopes for microstructure and coating thickness evaluation, tensile testing equipment, and hardness testing devices. The Quality Control Department verifies that laboratory results comply with the required standards.


 

What is the minimum order quantity (MOQ) for steel products?

The minimum order quantity varies depending on the product type. Please contact our sales department for detailed information.

Are your products supplied directly from the factory or from a warehouse?

All ordered products are shipped directly from the factory.

How long does it take to prepare and ship an order?

Depending on order volume and product availability, preparation and delivery time may vary from 1 day to 2 weeks.

Is it possible to arrange long-term contracts for continuous product supply?

Yes. Due to its high production capacity, Mihan Noor Wire Industries is able to provide continuous product supply under long-term contracts.

Which regions do you cover for delivery?

We can deliver products across Iran and to other countries worldwide.

How are steel product prices calculated?

Product prices depend on the price of steel billets on the commodity exchange, zinc ingots, and other raw materials used in production.

Do you offer special discounts for bulk purchases?

Yes.

Is it possible to receive a proforma invoice for price inquiries?

Yes. A proforma invoice can be issued based on the requested product.

How can defective products be returned or replaced?

Please contact our sales and after-sales service experts. If the delivered product is defective, it will be returned or replaced.

How can I obtain product quality certificates and test reports?

The factory’s Quality Control and Laboratory Departments can provide product approval certificates according to the customer’s order.

Does your company cooperate in large industrial projects?

Yes. Mihan Noor collaborates with organizations, institutions, contractors, and industrial projects through long-term supply agreements and customized production solutions.

Do you provide technical consultation for product selection?

Yes. Mihan Noor provides support from the pre-purchase stage through to product delivery.

Is it possible to visit the factory or product warehouse?

Yes. Factory visits are possible by prior arrangement.

Does your company export steel products?

Yes. Mihan Noor Wire Industries currently exports to several countries and is ready to export to other regions as well.

How can I receive updated information about prices and product availability?

Please contact our sales experts based on the product type you need.

Do you have plans to develop new products?

Yes. Producing additional steel sections is part of the company’s future vision.

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